Overview
Watch a fun-packed, fast-paced, high-energy dolphin and seal show at the Dubai Dolphinarium, one of the most fascinating and unique indoor attractions in UAE. This fully air-conditioned and up-to-date marine mammal facility is spread over 5,000 square meters and is complete with cutting-edge sound/light system and a 180 degree amphitheater that has seating arranged around a salt water pool. Be dazzled by the speed and aquatic agility of the troupe of gorgeous bottlenose dolphins, playful seals and talented birds as they frolic, play, jump and perform feats in a large indoor pool. Witness their spectacular performance, as they display their intelligence and interact with the audience, in the presence of expert trainers. Take the opportunity to learn about the lives, diets and behaviours of these gorgeous marine mammals. If you wish to, make the most of the photo opportunities at the end of the performance. Following the show, you may perhaps savor a meal or drinks (own expense) at the Asian-style eatery before leaving. Book with us today, and enjoy this fun-packed show up close. IMPORTANT INFORMATION ● Operational days and Timings are subject to change in the month of Ramadan.. Cancellation Policy
● After booking online through our website, a Confirmation Number will be sent to you the provided email ID. To gain entry, this number needs to be produced at the
entrance.
● The Dubai Dolphinarium reserve the right to refuse entry and to eject individuals for reason of inappropriate behavior without any refunds or explanation.
● Pick up from other locations will be done on request with an additional surcharge.
● Sharing transfers is available from Deira, Bur Dubai, Sheikh Zayed upto Marina.
● Select the ‘With Transfer’ option at the time of Booking if you require Transfer options arranged for this activity .
● This tour package should not be individually sold to an end consumer at rates lower than the attraction's gate prices. However, it may be discounted if sold in combination with other packages and under no circumstances should its standalone price be featured as less than the original gate price.
● On sharing transfers, the pickup/dropoff times may be modified slightly from trip schedule, depending on prevalent traffic conditions and location of pickup/dropoff.
● 5% VAT will be implemented for all hospitality related services from 1st Jan 2018, as per the new taxation rules of UAE.
● We will refund you 100% of the paid amount, if the cancellation is made within 24 hours
before the scheduled departure time.
● If you are eligible for a refund, you will get the amount credited within 7 working days
from the date of cancellation.
● No Refunds will be available for any cancellations made within 24 hours of the scheduled
departure time
Activity Options
Highlights
Dolphin and Seal Show:
Prepare to be amazed as Dubai Dolphinarium presents a captivating Dolphin and Seal Show that will leave you in awe. Immerse yourself in a world of entertainment, as these graceful dolphins and playful seals showcase their incredible talents, intelligence, and irresistible charm.
Highlights:
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Mesmerizing Performances: Watch in wonder as dolphins and seals take the stage to perform extraordinary tricks, acrobatics, and synchronized routines. Their agility and skill will leave you applauding in amazement.
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Intimate Connections: Gain insights into the special bond between trainers and these remarkable marine animals. Discover how positive reinforcement and trust form the foundation of the incredible feats you'll witness.
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Educational and Fun: The show offers more than just entertainment. Learn about the natural behaviors, habitats, and conservation efforts aimed at protecting these magnificent creatures.
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Family-Friendly: Perfect for families, kids, and visitors of all ages, the Dolphin and Seal Show promises laughter, joy, and a heartwarming connection with nature's finest performers.
Regular Seat Experience:
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Captivating Performances: From daring leaps to graceful spins, watch in awe as dolphins and seals showcase their incredible talents in an exhilarating spectacle that's bound to delight audiences of all ages.
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Family-Friendly Fun: Bring your loved ones along for an unforgettable experience filled with laughter, amazement, and an opportunity to create cherished memories together.
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Affordable Enjoyment: Enjoy an exceptional show at an affordable price, ensuring that everyone can partake in the joy of the Dolphin and Seal Show.
VIP Seat Experience:
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Exclusive Front-Row Views: Immerse yourself in the splendor of the Dolphin and Seal Show from the VIP seats, offering an unobstructed, up-close view of every breathtaking moment and acrobatic feat.
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Luxurious Comfort: Indulge in the plush seating and superior comfort of the VIP section, enhancing your enjoyment of the show in an exclusive and elegant setting.
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Personalized Experience: Elevate your visit by choosing VIP seats, where you'll be treated to a premium experience that ensures you don't miss a single mesmerizing movement of the dolphins and seals.
Swim with Dolphin - Shallow Water Dolphinarium:
Dive into a world of wonder at Dubai Dolphinarium and experience the joy of swimming with dolphins in the Shallow Water Dolphinarium. Get up close and personal with these intelligent and friendly creatures in a safe and controlled environment. Share unforgettable moments as you interact with dolphins, creating cherished memories that will stay with you forever.
Highlights:
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Playful Encounters: Discover the enchanting world of dolphins as you engage in interactive play and activities with these gentle marine beings. Watch them showcase their incredible skills and unique personalities.
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Educational Insight: Learn about the fascinating lives and behaviors of dolphins from our knowledgeable trainers, gaining a deeper understanding of their intelligence, communication, and conservation.
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Safe Environment: Experience the magic of connecting with dolphins in a shallow water setting, where both you and the dolphins can interact comfortably and safely.
Swim with Dolphin - Deep Water Dolphinarium:
Embark on an extraordinary adventure at Dubai Dolphinarium with the Deep Water Dolphinarium experience. Immerse yourself in the crystal-clear waters as you swim alongside these magnificent creatures. Feel the thrill of being in their world, creating memories that will leave you captivated and inspired.
Highlights:
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Immersive Experience: Step into the deep water dolphinarium and enjoy a truly immersive encounter with dolphins. Swim alongside these intelligent creatures, witnessing their grace and agility firsthand.
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Guided Exploration: Expert trainers will guide you through the experience, ensuring your safety and offering insights into the dolphins' behaviors and natural abilities.
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Unforgettable Connection: Forge a unique bond with dolphins as you swim, play, and interact with them in their natural aquatic habitat. Capture the magic of the moment through photos and memories.
A Journey of Wonder and Amazement:
Dubai Dolphinarium offers an extraordinary opportunity to connect with dolphins in both shallow and deep water settings. Whether you choose the Shallow Water Dolphinarium or the Deep Water Dolphinarium experience, you'll be part of an unforgettable encounter that bridges the gap between humans and these incredible marine creatures. Join us for an experience that combines education, conservation, and sheer joy, leaving you with a profound appreciation for the beauty of our aquatic world.
Inclusions
Swim With Dolphins
Enjoy a close encounter with our adorable dolphins under the guidance of our dolphin experts. Interact with the dolphins in their environment, learn about their behaviour and how to take care of them.
PACKAGE #1: MAJESTIC DEEP SWIM
Connect with our dolphins on a truly intimate level and fulfil a unique bucket list idea. Hug, kiss, dance and delight on an exciting dorsal fin tow or belly ride with the dolphins.
Age Requirement: At least 5 yrs old, who are confident swimmers can avail this package. Paying adult must accompany children 5 to 12 yrs old. Guest’s weight should be below 110 kg.
PACKAGE #2: SHALLOW WATER EXPERIENCE
Cherish a once-in-a-lifetime chance to meet a dolphin up close. This experience allows the guests to touch, dance, sing, hug and kiss the dolphins while being informed about their nature.
Age Requirement: At least 5 yrs old can avail this package. Paying adult must accompany children 5 to 8 yrs old.
HIGHLIGHTS:
• 20 minutes session in the water, limited to 4 guests max per session
• Complimentary printed photo of your choice taken by our professional photographers
• Private session is available
• Deep water experience (5.5 meters deep)
Note: Proceeding with the booking or buying the tickets means that you AGREE on the Terms and conditions
Exclusions
Show Rules
- Guest must present valid entry tickets to enter the show arena.
- Strollers are not allowed inside the show arena and must leave them at the reception area.
- Customers are not allowed to touch the water in the pool or throw any material on it.
- The first 3 rows are splash zones. Guests may get wet in this zone.
- Guests are advised to refrain from standing or running behind the barricades around the pool area.
- Guests are prohibited to conduct live streaming or broadcast of the show.
- Guests must remain seated during the entire show and refrain from standing and walking to take photos and videos that may interfere with or affect the show or cause disturbance to other guests.
- Guests who wish to use camera equipment must ensure that they are not causing inconvenience to other guests.
- Dolphinarium reserves the right to refuse entry and to eject individuals for reason of inappropriate behavior without refund or explanation
Swim with Dolphins Policy
BOOKING
- All sessions are on a first come, first served basis.
- Guests can book via our website through card payments to guarantee their slots.
- Children less than 12 years old must be accompanied by a paying adult in the pool for all types of experience.
- Children must be at least 8 years old, a confident swimmer to avail the Deep Water experience.
- Maximum weight limit for Deep Water experience is 110kg.
- Guest who are pregnant or with menstrual cycle is prohibited in the pool, for safety reasons.
- Guests with medical risks are highly encouraged to contact our hotline prior to booking. The trainer deserves the right to cancel the session with no refund if the guest fails to declare any medical risks.
- Each session can accommodate maximum 4 people and available for private and non-private booking.
- If you choose to book Mixed (non-private) sessions, you will share the duration of the session with other guests.
- Up to 2 companions are allowed to observe. Extra companions will be charged with AED50 entry fee.
- Guest will receive 1 photo print out included in the package. Additional photographs and videos can be availed at the Photo Studio separately.
- Guests can send a request to reschedule their session at least 24 hours before their booked session, subject to approval and availability.
- Dolphin Planet reserves the right to cancel or reschedule interactions without prior notice.
ON THE DAY
- Guests are expected to arrive at least 45 minutes before the session commences, Dolphin Planet reserves the right to sell slots if the customer failed to appear on their scheduled session. Booking is NON-REFUNDABLE.
- Dubai Dolphinarium has a shower and changing room facility exclusive for Dolphin Planet guests.
- Guests must wear the required wetsuits to be in the pool. Wetsuits (one-piece) are provided by Dubai Dolphinarium. Guests are allowed to bring their own.
- Each guest is required to sign a Liability Waiver before starting the session. Immediate Family Member or Adult companion of guest aged 11 years and below must sign the waiver on the child's behalf. Refusal to sign means forfeiture of the booking and payment will not be refundable.
- Guests' companions can enter the pool area to observe but must stay in the designated area and prohibited to be in the pool with the guest during the session.
- All guests in each session will be together in the pool for approximately 20 minutes. No refunds will be given for any guest who will leave before the session ends.
- Mobile phones or any camera equipment are prohibited in the pool. Dubai Dolphinarium offers photography and video services at a cost.
- The trainer will give safety instructions and orientation on the whole experience to the guests before the session.
- Please note that the pool's water temperature is 23 degrees Celcius.
- The trainer deserves the right to cancel the session with no refund if the guest fails to follow safety instructions given during the session.
- Guests are allowed to upgrade from Shallow to Deep Water Experience. Downgrade is not possible and non-refundable.
Tour Plan
01
Dolphin & Seal Show Regular Tickets
Fall in love with graceful bottlenose dolphins and playful seals, with Regular tickets to the show.
02
Dolphin & Seal Show VIP Tickets
Fall in love with graceful bottlenose dolphins and playful seals, with VIP tickets to the show.
03
Exotic Bird Show
Enjoy at the Creek park Bird Show, the only exotic bird show in the region.
04
Swimming with Dolphins (Deep Water)
An opportunity to swim with the Dolphins in deep water.
Frequently Asked Questions
Q. What time can I check in at my arrival hotel?
A. Check-in times can vary from hotel to hotel and region to region. Generally, they are between midday and 2 pm. If you do arrive earlier, you’ll be able to store your luggage with the hotel and head out to explore for a couple of hours.
Q) Is it possible to get a discount for group bookings?
A. Yes, we will give discounts for group bookings. However, the minimum number of members in a group should at least 10. The higher the number of people in your group, the higher will be our discount.
Q) I have already booked tickets for the Sharjah city tour. Is it possible to change the date of my travel?
A. Yes, it is possible to change your travel dates. However, please check the rules and regulations before changing your date of travel.
Q) What are the documents required for processing the tourist visa?
A. The documents required for processing the tourist visa are passport size photograph, front and last pages of your passport, and your ticket.
Q) Can you please tell me the accepted modes of payment?
A. In case if you paying online, you can do that using your credit/debit cards, PayPal, and internet banking. The offline payment will be accepted in cash.
Q) What are the surcharges applicable on the card payments?
A. An additional surcharge of 2.5% will be applicable on all the credit and debit cards used for payment.
Q) Is there any minimum age limit for the travellers?
A. Generally, there is no age limit for travellers. However, it may vary depending on the tour package you choose. Please log on to our website to get all the details regarding your tour package.
Q) What is the deadline for providing the passport details?
A. All your passport details have to be provided to us within 72 hours prior to the schedule of your departure for the tour.
Q) I think I have misspelled my name while booking the tickets. Is it possible to change them?
A. No, it is not possible to change your name after booking the tickets. Hence, you will have to cancel them and book a new ticket with the correct spelling of your name. However, cancellation charges may be applicable to your tickets.
Q) Is it safe to enter my card details on your website?
A. Yes, secure server infrastructure and TLS-secured communication are used by us. Hence all your financial information will not be leaked to any third parties and are also not vulnerable to the threats of hacking.
Q) What are the types of debit cards accepted by you?
A. You can book your tickets using a Visa or a MasterCard.
Q) What are the checking times of the hotels in Dubai?
A. The usual check-in time is normally between midday and 2 PM. However, the timings shall vary depending on the hotel you choose to stay in. Some of the hotels also allow early check-in and late check-out facilities on additional charges.
Q) How many days will it take for a visa to get processed?
A. It will take approximately 3-4 working days to process a tourist visa.
Q) Do I have to provide my passport details at the time of booking?
A. Yes, you need to provide us the passport details at the time of booking. If you are travelling from a different country, you will not be able to board the flight without these details. Also, your passport details are mandatory in case if you wish to get a refund after the cancellation of your ticket.
Q) Can you tell me the step-by-step procedure for applying a tourist visa?
A. To get a tourist visa, please follow the procedure mentioned below:
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Fill-up the online visa application form
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Submit the scanned documents of all the relevant documents
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Make the payment online via bank transfer, credit/debit card, cash deposit, or PayPal.
Q) Is it possible to pay for a ticket in instalments?
A. No, you need to pay the full amount before the trip. However, you may also pay in cash directly to our tour agent at the time of pick-up.
Q) Up to what age can a child go for your tour free of cost?
A. We do not charge anything for the children who are under the age of 3-years.
Q) I am a US citizen. Do I have to apply for the visa in advance?
A. You can apply for the tourist visa online. However, being a US citizen, you can also choose for the visa-on-arrival option.
Q) Can you name the countries with the on-arrival visa option to UAE?
A. The various countries with the on-arrival visa option include Austria, Australia, Belgium, Switzerland, Germany, Denmark, Spain, Finland, France, United Kingdom, Hong Kong, Greece, Ireland, Iceland, Italy, Japan, South Korea, Liechtenstein, Monaco, Luxembourg, Malaysia, Netherlands, Norway, New Zealand, Portugal, Sweden, San Marino, Singapore, Brunei, United States, and Vatican.
Q) How do I confirm if my ticket has been booked?
A. Soon after the payment, the confirmed tickets will be mailed to your e-mail address provided to us at the time of booking. If you do not receive any confirmation, please contact us at [email protected].
Q) Are pregnant women allowed to go for all your tours?
A. No, some of the tours are not suitable for pregnant women. Please log on to our website and check the restrictions and rules applicable on the tour of your choice.
Q) Whom should I contact during emergencies or when I need any clarifications about a particular tour package?
A. You may write to us at [email protected] for all the clarifications. You may also contact our tour agent at +971 52729 1444.
Q) What are the different types of tourist visas available with you?
A. We offer tourist visas which are valid for 14, 30 and 90 days. We can also arrange for a 96-hours tourist visa for you. Please log on to our website to know more about these visas.
Q) Which is the right time to contact your tour agent?
A. You can contact our customer care service at any time. Our staff members will be available 24x7 to answer all your queries.
Q) When is the best time to visit Dubai?
A. The best time to visit Dubai is during the winter season, which is from November to April. For indoor activities, you can visit Dubai anytime
Q) I am still planning my trip to Dubai. Is it possible for you to hold the tickets for me?
A. Please contact our tour agent if you wish to hold the tickets for any specific tour package. However, the tickets will be held only for a period of 48-hours. Also, if your travel date is within the next 72-hours, we will not be able to hold the tickets for you.
Q) What are the charges applicable to your hospitality services?
A. As per the new taxation rules of UAE, 5% VAT will be applicable on all our hospitality services.
Q) Are your ticket rates always the same?
A. No, the tickets rates may slightly vary depending on the date of your booking and also the tax rates in UAE.
Q) Do I have to follow any dress code for visiting the Dubai city?
A. No, you can wear anything which is comfortable for you. However, you have to follow a dress code while entering any of the mosques in the country.
Q) What is the dress code for men and women inside the mosques in UAE?
A. For women: All women have to wear clothes which do not expose their hands and legs. Also, their heads must be covered while inside the mosques.
For men: All men must wear the clothes which do not expose their shoulders and also the body parts above their knees.
Q) I am planning to visit Dubai after a week. Is there any facility to apply for an urgent visa?
A. Yes, you may use the express facility to process your visa. If you use this option, you will get the status of your visa within 48-hours after you have applied for it.
Q) Are there any countries with visa restriction?
A. Yes, the countries with visa restriction are Bangladesh, Albania, Antigua, and Barbuda.
Q) Do you operate tours on the UAE National Day?
A. Yes, we will operate tours on the UAE National Day.
Q) Do the GCC citizens require a visa to enter Dubai?
A. No, the GCC citizens do not require a visit to enter Dubai.